Exterior cleaning is an unregulated trade with a low barrier to entry, which means quotes vary wildly for what looks like the same job. Almost always, the gap is scope: what's included, what's assumed and what's quietly left out.
Nine questions worth asking
- Is the price fixed, or an estimate that can move on the day?
- Does it include a biocide treatment, or is it a wash only?
- Is kiln-dried sand re-sanding included on block paving?
- What equipment is used on the open surface — rotary or hand lance?
- Is sealing included, extra, or being pushed as a default?
- Are you insured, and can you confirm cover for the property?
- Who deals with the silt and run-off?
- What happens if I'm not happy with a section?
- How long is the quote valid for?
Warning signs
- Pressure to book immediately at a 'today only' price.
- Cash-only with no written quote or contact address.
- A price given over the phone with no photos and no site knowledge.
- A quote that treats sealing as compulsory.
- No mention of biocide or re-sanding anywhere.
What we do
We quote a fixed price after seeing the surface or clear photos, we're fully insured, and we'll tell you when a job isn't worth doing or when the honest answer is that a stain won't fully come out.
Our promise
100% satisfaction — or we re-clean free.