Process guide

What happens on cleaning day, hour by hour

No mystery, no surprises — exactly how a job runs from the van arriving to the final walk-round.

Most people have never watched an exterior clean start to finish, so the day feels vague when you book it. It shouldn't. Here's the actual running order.

Before we arrive

  • Move cars off the drive and clear pots, furniture and toys where you can.
  • Close windows and doors on the side we're working — rotary cleaners throw a fine mist.
  • Let us know about outside sockets, taps, loose pointing, weak drainage or anything already damaged.

On site

  • Walk-round: we look at material, condition, drainage and anything fragile, and confirm the plan with you.
  • Protection: airbricks, planting, decorative gravel and door thresholds get covered or wetted down as needed.
  • Treatment: a biocide goes on first where growth is heavy, and is left to dwell — this is the step that stops regrowth.
  • Cleaning: the open surface is done with a rotary flat-surface cleaner for an even finish; edges, steps and awkward returns are lanced by hand.
  • Rinse and clear: silt is flushed away from the surface and drains, not just pushed to the edge.
  • Re-sanding: on block paving, joints are refilled once the surface has dried enough to take the sand.
  • Final walk-round: we go over it with you before we leave.

Why the order matters

Biocide first, pressure second. If you blast a surface before treating it, you remove the visible growth but leave the roots — and the drive greens up again in a matter of months.

Sand last, and only when dry. Kiln-dried sand poured into a wet joint clogs at the top and leaves a void underneath.

Our promise
100% satisfaction — or we re-clean free.

Common questions

Do I need to be home?
Not for the whole job, but it helps to be there for the first walk-round and the final one.
Will it be messy?
There's spray and silt during the work. We rinse the surrounding areas down before we leave.
What about rain?
Light rain is fine for cleaning. Re-sanding and sealing need dry conditions, so those steps may move to another day.

Something not covered here? Ask us directly — or read the general FAQ.

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